Support FAQ - Products & Services
We offer a wide range of products. Find out which ones are suitable for your needs.
Filter selection & solutions
For questions and concerns, you have several contact options. You can reach our customer service by phone or email. Here are the contact details for our branches:
Switzerland (Head Office)
Phone: +41 44 864 10 60
Email: info.ch@sf-filter.com
Germany
Phone: +49 7720 80 91-0
Email: info.de@sf-filter.com
Austria
Phone: +43 5523 51516 0
Email: info.at@sf-filter.com
France
Phone: +33 361 57 01 50
Email: info.fr@sf-filter.com
Poland
Phone: +48 76 746 73 00
Email: info.pl@sf-filter.com
We strive to process your inquiries quickly and efficiently. You can also use the contact form below to reach us quikly. Our dedicated customer service team is available to assist you with any questions regarding our products and services.
On our website you can use two search-engines to find filters for your vehicles:
-Search by brand and model (https://www.sf-filter.com/en/filters-for-mobile)
-Search by filter code (https://www.sf-filter.com/en/cross-reference-list)
Our customer service is available to assist you if you have any doubts.
If you don't have an account, it's necessary to register and complete the verification process.
Once your account has been verified, you can access our webshop.
After logging in, you can view prices, availability, and make a purchase.
Consulting
For questions and concerns, you have several contact options. You can reach our customer service by phone or email. Here are the contact details for our branches:
Switzerland (Head Office)
Phone: +41 44 864 10 60
Email: info.ch@sf-filter.com
Germany
Phone: +49 7720 80 91-0
Email: info.de@sf-filter.com
Austria
Phone: +43 5523 51516 0
Email: info.at@sf-filter.com
France
Phone: +33 361 57 01 50
Email: info.fr@sf-filter.com
Poland
Phone: +48 76 746 73 00
Email: info.pl@sf-filter.com
We strive to process your inquiries quickly and efficiently. You can also use the contact form below to reach us quikly. Our dedicated customer service team is available to assist you with any questions regarding our products and services.
To have a direct contact with us, please fill out the form below, we will reply you in a short time.
Custom Solutions
Absolutely, we offer individual quotes. Our experienced team works closely with you to understand your specific requirements and needs. Whether you need customized filter solutions, special volume discounts, or long-term supply contracts, we create an offer tailored exactly to your needs. Contact us through the form below, to schedule a personal consultation and learn more about our customized solutions.
Yes, we are specialized in developing and providing customized filter solutions that meet the individual requirements of our customers.
Fluid Management
We have a wide range of products for fluid management, visit our dedicated page to find the solution that suits your needs. (Link)
If you couldn’t find what you needed, please contact our technician directly through the form below.
Check our web page dedicated to fluid management products. (Link)
You will find a wide range of solutions, product information and data sheets. If you need more information, please do not hesitate to contact our technical office through the form below.
Our long experience in filtration processes has allowed us to create a high quality range. Our goal is to always offer reliable products at a competitive price.
Our products are always accompanied by manuals of use and maintenance. In order to ensure a long-lasting life for the machine, we recommend that you follow the instructions in the manual.
In our online catalogue you can find all the information and technical data of our fluid management products. For further information, please contact our technical department through the form below.
Industrial Filters
Defining filters for original and compatible is tricky. The filters considered to be original, therefore belonging to the machine's brand, are actually produced by other companies and are simply labeled. An example could be the Mann Filter separator, is labeled with compressor brands and considered to be original. In this case the filter is produced and patented only by Mann Filter, so Mann Filter should be considered the original brand.
SF-Filter always offers the best solution, ensuring that you receive high-quality products without the high price of an 'original' brand.
At the moment we don’t have a general dimension search, but we are working on it.
Currently, in some product categories you can filter the results by size. (If it's present, it's at the bottom of the industrial catalogues page).
We have developed an innovative online catalog. By browsing through the product categories, you will be able to find the filters you are looking for. Our interactive catalogue includes information, data sheets and size search. (Link)
Mobile Filter
In most cases, the photos show two filters to see the product from different angles and identify it more easily.
When the item includes 2 pieces, in the code there is the word "SET".
If you have any questions, please do not hesitate to contact our customer service through the form below.
To quickly find filters for your machine, use our brand and model search.
If you're having trouble finding your machine or have any questions, don't hesitate to contact us through the table below.
Absolutely! At SF-Filter, we have a wide selection of filters for vehicles of various brands and models. Whether you have a car, truck, tractor, or excavator, we have the right filters for you! Our extensive product range covers a wide variety of needs to ensure you find the correct filters for your specific requirements. Search by model, reference number, or brand in our comparison list (https://www.sf-filter.com/en/cross-reference-list).
And if you're unsure, our experts are always available to help you choose, contact us through the table below.
Sure, use our search by brand and model, select the filters you need and complete your order. (https://www.sf-filter.com/en/filters-for-mobile)
For faster future purchases, you can add your machine to your favorite list on your profile.
Sure, search your machines by brand and model and add them to your favorites list. (https://www.sf-filter.com/en/filters-for-mobile)
Select the filters you need for each machine and complete your order.
Adding your machines to favorites will speed up your future orders.
Creating an account allows you to track orders, view past purchases, and check-out faster.
Dividing filters by original and alternative is tricky. The filters considered to be original, therefore belonging to the machine's brand, are actually produced by other companies and are simply labeled. An example could be the Powercore Donaldson filter, is labeled with vehicle brands and considered to be original. In this case the filter is produced and patented only by Donaldson, so Donaldson should be considered the original brand.
SF-Filter always offers the best solution, ensuring that you receive high-quality products without the high price of an 'original' brand.
At SF-Filter, you'll find a diverse selection of high-quality filters for various applications and industries. We offer air filters, oil filters, fuel filters, hydraulic filters, and much more for a wide range of vehicles, machinery, and equipment. Our range includes filters for cars, trucks, construction machinery, agricultural machinery, industrial plants, and more. In addition to the aforementioned filters, SF-Filter also offers a comprehensive range of accessories, such as: - Filter casings - Filter inserts - Sealing elements - Maintenance tools And if you have any questions or need advice, our experts are always available to help.
Our warranty covers 12 months from the availability notification for shipping. However, please note that certain conditions, such as damage due to improper use or lack of maintenance, may affect this warranty. If you need more information about this, please contact us through the form below.
Customer satisfaction is our top priority at SF-Filter! Thanks to our close relationships with leading filter manufacturers, we can provide our customers with individualized advice and place great emphasis on personal service. Our multilingual team of specialists is available to assist you with expertise and support. We have sufficient capacity to ensure comprehensive support even during peak times. In addition to our high-quality and tailored customer service, SF-Filter offers a wide range of services, including technical advice, fast and reliable delivery, and a variety of filter solutions tailored to your specific requirements.
On our website you can use two search-engines to find filters for your vehicles:
-Search by brand and model (https://www.sf-filter.com/en/filters-for-mobile)
-Search by filter code (https://www.sf-filter.com/en/cross-reference-list)
Our customer service is available to assist you if you have any doubts.
Customers have access to SF-Filter's selection of products that were created with years of expertise. Our goal is to provide the best brand for your usage, guaranteeing the best quality at the right price.